Your clients are the lifeblood of your business. You are looking for life-long customers, not just a one and done relationship. One way you can solidify this type of working partnership is by assisting them through the home inspection process. You can streamline the steps by helping them find a home inspector who is reliable, ethical and, most importantly, thorough.
You have your own recommendations, of course, but if clients want to strike out on their own, then the best thing you can do is give them good advice on finding someone trustworthy. First-time buyers especially can be unsure about finding a good inspector for a home, but that’s where you act as the superhero and put their worries to rest.
Educate your clients on the home inspection procedure before sending them into the great unknown by themselves. It might be a little shocking for them to hear what the inspector does and does not check, as well as what the potential costs will be. Let them know upfront what they can expect, being clear on what is and what is not required by law for inspectors to look over. For example, it’s par for the course for an inspector to check the HVAC unit and crawlspace. However, let your clients know that things like home security systems and swimming pools are not necessarily going to be inspected.
The home inspection is the last blast before the finish line in the home buying process. Resist the urge to “let them handle it.” Even if this is not their first home, it is nice for them to know you are available to attend the inspection and to go over the findings with them.
We would like to earn your trust and be the inspection company you recommend to others.
2480 Browncroft Blvd Suite 208, Rochester,
NY 14625, United States
TEL : 585-377-3737
7 Days a week from 7:00 am to 9:00 pm